SHIPPING & DELIVERY POLICY
Last updated May 4th, 2024
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping
All orders typically ship within 3-10 business days. We offer free Standard shipping on Orders over $25 for orders shipping to the U.S. Typically the method used is USPS Ground (2-7 day estimated delivery) but for larger orders it may be UPS shipping.
Expedited and Paid Shipping Fees
We also offer paid and expedited shipping at the following rates: (NOTE: Paying for a faster shipping method does not mean we will be able to ship your order faster.)
|
Shipping Method
|
Shipping Fee
|
|
Standard (USPS Ground)
Estimated 2-7 Days
|
$5 |
|
Priority (USPS Priority)
Estimated 1-3 Days
|
$10 |
|
International
Estimated 1-4+ Weeks
|
$18+ |
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free Standard USPS Ground (2-7 day estimated delivery) shipping is not valid on international orders.
We are not responsible for any customs restrictions, tariffs, or other regulations that may apply at Customs in any country. Any duties or taxes that may apply are your responsibility. If you have any questions, we encourage you to speak with your customs office, although we will ship any products you order to the address you provide.
The responsibility is yours to check with your country's customs office to verify that your products can clear customs.
For information about customs process:
- Email support@americanbrickstore.com
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ITEMS RETURNED TO US FOR INVALID / INSUFFICIENT ADDRESS
You are responsible for ensuring the address you enter when you place your order. If an order is sent back to us because of an address issue we cannot refund the shipping cost even if your order qualified for free shipping. We cannot change an address after an order has shipped. If you want an order shipped again, instead of receiving a refund minus the shipping cost, you will have to pay a shipping fee.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: support@americanbrickstore.com
Returns Policy
We do not accept returns and all sales are final. If you receive a defective or incorrect item, please Contact Us immediately. We will work with you to send replacement parts at no cost to you. If no replacements are available, we will refund you the cost of the missing or defective item.
If you have a problem with an order or an item, please Contact Us with your order number and details about the problem and your ideal resolution. We will respond quickly with instructions for how to proceed.
